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Applebee - Waiting too long

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Review by carmenharter on 2012-02-27
Rating: StarStarStarStarEmpty Star
14560 ST.AUGUSTINE RD, FLORIDA -- We go to this restuant a lot. This time we had to sit 2 hrs. We like the food and the service is great once they come to us, your new manager was rude, and tables stay dirty for an hour. The last two weeks you had two managers. What's the problem? We ask what the problem is and it is always the kitchen? Don't want to take our business elsewhere but if I have to I will. Don't want to.
Comments:3 Replies - Latest reply on 2012-02-28
Posted by Exterminator on 2012-02-27:
I was a regular at Applebee's for a few years. and it went in spurts - sometimes it was great and sometimes it was horrible. Too inconsistent for me, so I gave them the old heave ho. There's a lot to be said for the ultimate solution.
Posted by Anonymous on 2012-02-27:
While I have always enjoyed pleasant experiences at our local Applebee's, I'm sorry to hear of your horrendous wait time. I don't think I could wait for 2-hours to receive my order. Regardless of where I was eating.
Posted by ok4now on 2012-02-28:
Hello?? You actually sat there for two hours waiting for your food? Then the tables stay dirty for an hour and the manager was rude? And you like this place? I would have been out the door in less than 30 minutes after giving the manager an ear job. These people have not earned your business and are taking advantage of you. Wake up!!

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