US Cellular - Data Overage Usage
Complaint
Review by maewest7_2000 on 2012-02-27
CHICAGO, ILLINOIS -- Ok so my Samsung android keeps giving me overages every month! This month bill is nearly 700! They don't seem to care about keeping me as a customer since I have been with them since they came to Chicago several years ago. On the phone with them for over an hour an the most they can offer me is a 75$ discount, overall their whole attitude is we don't know what to tell you why your phone is using so much data even after I had taken it in to have the old OS delete and the new one put on. They suck and are very unprofessional and don't care about retaining a longtime customer!