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US Cellular - Data Overage Usage

Complaint
Review by maewest7_2000 on 2012-02-27
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CHICAGO, ILLINOIS -- Ok so my Samsung android keeps giving me overages every month! This month bill is nearly 700! They don't seem to care about keeping me as a customer since I have been with them since they came to Chicago several years ago. On the phone with them for over an hour an the most they can offer me is a 75$ discount, overall their whole attitude is we don't know what to tell you why your phone is using so much data even after I had taken it in to have the old OS delete and the new one put on. They suck and are very unprofessional and don't care about retaining a longtime customer!
Comments:
Posted by MRM on 2012-02-27:
A $700 monthly bill... Whoa Nelly! I love my $25/month plan as I feel richer in my bank account!
Posted by madconsumer on 2012-02-27:
are you being billed per instant message or web access??
Posted by Cwazychicken on 2012-02-27:
Yikes! I have virgin mobile for 25 a month with unlimited text and web. Its now 35 but old customers get it for the same price. Only downer only 300 minutes...ugh
Posted by Starlord on 2012-02-28:
I have an LG800G smart phone and get triple minutes for life. Every 90 days, I buy a 60 minute card, and that gives me 180 minutes. This works out to about $6.50 per month for my cell phone. Gotta love Tracfone.
Posted by Wally86 on 2012-02-28:
I also own a Tracfone. I don't use a cell phone that much so its adequate for my needs. I currently have 920 minutes on it.

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