Priceline.com - Priceline Deceives and Cheats Consumers
INTERNET -- We made a reservation through Priceline by accident and it was a nightmare! Be very careful when browsing their site as it is easy to book the hotel without meaning to. We thought we would get a look at the hotel and then decide if we would accept it. Unfortunatly you do not get to see the hotel until they have your credit card number and at that point there is no turning back.
The hotel we booked does not allow pets and when we phoned Priceline that we had pets they told us that was to bad but they will not change hotels for us. No where on the site did they ask if we had pets, and ended up placing us in a hotel that was not pet friendly. The employees. They could not care less about where you end up and at what cost to you and your family. Their one and only interest is getting your credit card number and then dictating the terms of your stay and ruining a holiday. Be very careful on their web site as it is easy to make a mistake and book by mistake.