DISH NETWORK - ABSOLUTELY LACKS
TELEVISION AND ROOF INSTALLATION - Complaint
PALATINE, ILLINOIS -- I want to say be aware!!! This company lacks communication skills and spend all their time switching calls. It doesn't matter what type of customer you are they will still find ways to take your money and give you the least they can. Its like dealing with panhandlers. Hands held out but no effort on their part to help you. The best thing I can say is that I am glad I am not a television addict because they will abuse it to the fullest extent. They say one thing but do something else. Policies, policies, policies that no one in this department will stick too but will come up with out of the blue. You may as well talk to the wall because there customer service is not experienced in helping anyone. Why isn't there a like/love button on the complaints I read because I understand each and every one and have been there. They sent installers to my house that were upset and said it happens all the time that they get sent out to ho, es with the wrong equipment. They refuse to wait two days to allow one to keep receiving service no matter how long they have been taking your money, well over a year in my case. However, to me that just a way to make even more money because then they want a fee to turn it back on. A good reliable service would care about customers better than this. They need to be on our end for a year because I would love that. This complaint is not for me but for one of my children who won't take my advice and drop them and use a freaking antenna or another service for good. I am glad that he/she has a disconnection date wrote down I just wish it were much sooner. My advice is to throw as many hectic fits to them that they make us put up with. Get Netflix, or a regular antenna because if you think about it and added up the money you have gave them then you could have bought every movie at block buster and watched it by now. News you will obtain on a regular antenna and then some. No Stars!!! Worst isn't good enough!!!