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Office Max - Charging restocking fee on defective products
Complaint
Review by demonhuntertj on 2012-02-29
Rating: 
CANTON, OHIO -- Bought laptop out of box blue window said shuting down because windows software defective took back next day charged a 15% restocking fee manager said once I open box I automaticaly lose restocking fee I talk to worker when bought the laptop about return never told me that & restocking is if they resale it you can't sale defective
Comments:
Posted by trp2hevn on 2012-02-29:
Did you exchange it for another one?
Posted by Nmbr6 on 2012-12-12:
They cannot charge you a restocking fee if the product is in fact defective. Ask for Store Manager, sounds like he's just being a douche.
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