Calphalon- Excellent Customer Service
TOLEDO, OHIO -- We have a set of Calphalon pans. We are very happy with the set, however the large skillet started to develop pitting and peeling of the non stick surface. Not knowing the warranty since we received the set as a gift, I went to the website and found out they had a 10 year warranty. I was able to print out a Warranty claim right there and they emailed a shipping label. I sent it back, and a week later I had a brand new pan, no hassles whatsoever. This is the way customer service should work. Very impressive Calphalon!