AAA Roadside Assistance SUCKS
Roadside Assistance! - Complaint
ROCKY RIVER, OHIO -- I've had the AAA "Plus" service for one year and used it a total of 3 times. In the last two instances, it was a NIGHTMARE. In the first instance, I simply ran out of gas and was stuck halfway in traffic and halfway in a driveway. I told them of my plight and BEGGED them to send someone quickly before I got rear ended. They made me wait for 2 SOLID HOURS. By the time the driver got there, my battery was dead because my flashers were on for TWO HOURS. (btw, the weather was balmy and there were no major traffic issues that night).
Tonight, my battery died and AGAIN, I waited for 2 SOLID HOURS. When I called dispatch and expressed frustration, they hung up on me. When the driver arrived I found that they had only called him 23 minutes earlier!! They tried to blame him for the wait and he bitterly complained to "dispatch" as well. Again, their were no weather issues that would necessitate the UNREASONABLE wait time.
I will NOT renew my membership as this company is a RIP OFF. I shudder to think what would have happened if I was on the interstate. They are the WORST.