CVS misdiagnosed strep throat - tests were not accurate
CVS minute clinic - Complaint
NEW MILFORD, NEW JERSEY -- It was a Saturday and I was very sick. I had a fever, majorly swollen tonsils, massive throat pain, the works. I have been to a Minute Clinic before and rather than call my doctors office, I figured I could at least get a throat culture done to see if it's strep.
When the medical professional swabbed me, I barely felt it. She was also VERY fast. The rapid test came out negative as well as the throat culture/ lab test.
Went to my doctor the Monday, he did another culture just case, as there was now visible puss on my tonsils and it was positive, or as he put it, "definitively strep".
I inquired with my dr whether it's possible to do a strep test ' too early' and he said if the symptoms were present it should have shown up.
So I think either I was not given a thorough enough swab and/or the process is not accurate. Maybe there is not enough specimen to send to 2 tests from 1 sample? Either way because of the inaccuracy, I started antibiotics much later than I should have. It's Thursday and I'm still out of commission.
I called and filed a complaint and hopefully will get a call from a manager soon. I'm not saying they should get rid of the minute clinics it's a great resource but they need to make sure their diagnostic processes are accurate. There is always human error, yes....but perhaps 2 swabs for 2 tests would be more error proof?