Empire Hyundai - MOST undesirable and AWFUL dealership in MA
New Vehicle 2012 Hyundai Sonata - Complaint
FALL RIVER, MASSACHUSETTS -- I would not even give this place one star but zero stars is not an option. Awful place to do business. My wife and I went in there on a Wednesday afternoon we knew which vehicle we wanted and they ran my wife's credit for financing. When they were done playing their back and forth game they finally came to a payment that we agreed to. They wrote up the paperwork and had us call our insurance to change everything over. The salesman Jeff stated to us that the financing would not be completed until the next day which I have never heard of a dealership doing. He made me feel like I was an idiot because I found it bizarre that the financing wasn't being done the same day. But I made sure that the legalities were taken care of and we left the lot in our new car. The next day we went back to sign the paperwork from the bank and when we arrived they stated that our payments were going to be 82 dollars more a month than what was agreed to just the day before. They still wanted to negotiate the terms, ridiculous. This place is awful and if I were you I would not suggest going there. They put these ads together to reel people in which I know a lot of places do but I called ahead to find out what the "catch" was and the lady said and I quote "there is no catch what you see in the ad is what you will get'...LIE!!! I honestly cannot put into words how disgusting this place is...they have absolutely no morals or ethics and with the exception of Jerry Sandler who was an outstanding guy, the rest of them are absolute SCUM BAGS!!! Worst place ever and will never consider doing business with them ever again that is for sure!!!
WORST PLACE EVER
NO CUSTOMER RESPECT
AWFUL SALESMEN AND SALES MANAGER...except Jerry Sandler-outstanding guy.