Ygnition - Very Upset Customer

Billing - Complaint
Review by tackettsophia on 2012-03-02
Rating: StarStarStarStarEmpty Star
CASA GRANDE, ARIZONA -- My broadband, and internet company, who I have been with for three and half years, has billed us for an extra 46.00 dollars (and a 1.50 to sent you a bill) just because they change/moved their billing cycle up ten days. Now we have to be responsible for this. We are up to date on our billing and have always paid on time. Never been late. when we called about this bill All they can say is because they changed their billing cycle. I don't think this is fair to the consumer. We are at their mercy, and they know it. I feel they are just getting greedy. Don't know of any other company doing this. Terrible company.
Comments:2 Replies - Latest reply on 2012-03-03
Posted by Starlord on 2012-03-03:
I don't understand your comment that you are stuck with ygnition because of where you live. Do you live in Phoenix or in Casa Grande. We used to live in Casa Grande, and had several ISPs to choose from Why did you feel it necessary to post this twice, listing a different city each time. We were pretty happy with an ISP out of Florence, called GIGOnet. If they are still in business, they will treat you right.
Posted by jonthethird on 2012-03-03:
Ygnition is a tv/internet provider which serves specific apartment communities. They get an exclusive right to provide service, and pay a percentage of the fees collected to the owner of the property. They resell Dish Network at a price higher than an individual account, and seem to be short on cash.

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