Charter Cable - Terrible Internet Service.. Just Terrible!
JACKSONVILLE, NORTH CAROLINA -- Unfortunately, Charter has somewhat of a Monopoly on the Marine Corps Bases in Jacksonville, NC. They are aware of this, and it is obvious by the customer service and product you receive. I have called them time and time again because of my internet not being up to par with what I am paying for. They will send a tech out who will fix it for a day. I am supposed to be getting 30Mbps Internet Speed. Instead I get around 15 and sometimes as low as 3-4. I have to reboot my modem almost daily and every time I call about my issue they suggest me upgrading to their 100Mbps package. Awful service and the worst part is, I am stuck with them as long as I live on base. If you have options, stay away from Charter.
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