Action Door Company - Consumer Fraud of a Senior Citizen

Roof and Bathroom Repair - Complaint
Review by eirinn777 on 2012-03-05
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
PLANO, FLORIDA -- Description of complaint:
We bought a house that needed some repairs. We immediately needed a Garage Door. Action Door Co. had left a flier, we called, and they installed a new door immediately. That pricing was okay. I thought I could Trust Action Door. Two weeks later I again called them to repair the roof, and toilets. They sent Shaun to fast talk me and I verbally agreed to continue at a price of $1800, he later agreed to $1700, he stated he was a Marine Vet of Iraq & Afghanistan so I agreed, but questioned his price, he told me it was because their insurance is high because of the roofer climbing upon the high roof? He (Shaun) took the first toilet apart the first day (11/22/11) and spent the rest of the day attempting to install the equipment that I had already bought, or he was in his truck smoking, and talking on his cell phone, he returned the second day, and again attempted to install the equipment in the first toilet, it did not work, he had to call a plumber from somewhere, he did not show up for nearly four hours, but once he was here he finished the first toilet in 30 minutes, the next two toilets were finished in )One Hour or less. The total maximum time actually used for all repair was Maximum (3) hours? Other major home repair companies in Dallas stated they would charge NO MORE than $400 Max. They have offered to come by to make a Quote. I called Action Door today, they are unwilling to adjust their pricing, or refund the $1300 Overcharge SCAM?
Comments:1 Replies - Latest reply on 2012-03-05
Posted by Slimjim on 2012-03-05:
What happened to the roof repair part of the job? It appears the quote included that work. Did they do it?

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.