Allstate Insurance Co. - Perhaps you should ask first?
Homeowners insurance - Complaint
PORTSMOUTH, NEW HAMPSHIRE -- I've had my homeowners insurance with Allstate since 1999. In the winter of 2010 I had ice damage to my roof which caused it to leak. It took MONTHS to get someone here to look at the problem. This young man said most of the damage was "old"....well, yes, yes it was because it took them months to get someone here. Forget that, whatever. I wasn't home the day he came, I was working. My disabled Mother lives with me and was here. She thought he was a nice kid.....seemed to be good at checking things out.
Shortly after that I received a letter dated 10-14-11 stating they were going to cancel my homeowners policy due to "debris" on my porch and I should respond by 1-24-13. I wasn't too worried, this man (I refuse to say gentleman because what I'd like to call him isn't kind) didn't bother to ask what things where......didn't bother to ask why my bicycle is kept on the porch (I've no garage, just trying to keep it a bit out of the weather) or didn't bother to ask why recycle items were on the porch. (I work all week and we don't have pickup, I can only go to the dump on Saturday). I I figured within the next 14 months I'd respond and it would be fine.
Today I receive a letter dated 3-1-12 stating they are going to cancel my policy on 4-23-12.....eight MONTHS before I was even required to respond. To say I'm upset about this is putting it mildly. I've my homeowners ins (paid until 2013), and 2 cars with Allstate. I've never had an accident. Now some kid comes to my home months after I requested someone and does something like this without asking me, the homeowner, any questions. Please make note I listed Portsmouth, NH because my agent is there (who I've always thought was wonderful) but I live in Kittery, ME