Why you should never buy or sell on eBay
Books - Complaint
I had an item removed in such a manner, then spent 4 hours on the phone with eBay before finally getting it re-instated and forcing eBay to issue an email admitting fault. I then filed a complaint against those members who had submitted false information in order to get the item removed in the first place, due to the fact it was competing at a lower price than those that had themselves listed. EBay's response? Nothing.
And not just nothing, much worse. Not only did they refuse to punish the people responsible for trying to damage my reputation, they then threatened me with policy violations when I had the nerve to author an eBay guide which informed others of what had occurred. Apparently eBay only cares about providing a safe and informed environment when it isn't their own level of safety or the lack of enforcing policy bought into question.
I was contacted with a message from eBay Trust & Saftey (what a joke) informing me that if I didn't remove or edit the guide I would be hit with policy violations (despite the fact that the information contained within it was 100% true and accurate) a message I interpreted to be a form of blackmail. When I refused to comply they did indeed issue multiple violations, effectively destroying my business. And this again despite a spotless record, 100% feedback and Top Rated Seller status.
To say I'm disgusted doesn't even come close. They refuse to punish long term members engaged in fraudulent behavior, thus in effect colluding in it, punish those who speak out, then claim in messages to the innocent party they are only acting in the best interest of eBay as a whole. My advice, never buy anything on eBay again. You are simply getting ripped of by a company and selling environment that cares nothing for honesty or integrity.