Target - Why Drivers License Is Needed for Cash Return.
I recently bought an item at Target and paid cash. When I got home, I discovered it was the wrong item. Six hours later, went to the same Target and went to return counter. I had the item, unopened, and the cash receipt. I told the clerk why I was returning it, produced the receipt and then she wanted to know why I brought it back so soon! The next step was to ask for my drivers license. I then balked. I asked what on the receipt tied my DL or my name to the purchase. She said sometimes people steal items and then come back in and want cash! I replied that I could hardly steal an item and the receipt at the same time. She then said the problem was leap day (the 29th of February--this was the 2nd of March)and the computers were fouled up! I asked to see a manager. After about 10-15 minutes, no one showed up and the line was beginning to form. Finally the clerk relented and gave me my money back.
My question is, and I wanted to ask the manager, are returns tracked by DL numbers to keep up with how many times a person returns items. I would love to know. At any rate, good bye Target!