Beware of VRBO reviews
Lodging rentals by owners. - Complaint
USA, LOUISIANA -- I am an owner of an apartment that I rented through VRBO. I had a client revies that was made up of a series of false accusations, even after they complained directly to VRBO and they cleared me.... Basically VRBO said
VRBO does not investigate the truthfulness of reviews since they are the subjective opinion of the guest who stayed at your property. You can respond to the review before it goes live on the listing. There was a glitch in our system that caused a delay to owner responses. Your response is being moderated for compliance with our guidelines and will post if approved.
Customer Support Agent
VRBO.com Customer Support
If they don't investigate truthfulness then the reviews are useless... I have a complete outline of the complaint at www.AVRBOReview.com