US Airways Complaint - Cancelled Flight
NEW YORK, NEW YORK -- A while back, March 4th to be exact, my flight to Ithaca, NY. was cancelled. I had to spend the night in NYC with someone who was sympathetic to my dilemma. I asked the person behind the counter about a refund and she practically laughed at me and assured me that one would not be issued. My anger was potent then and has grown since. I am a dividend miles member but i have avoided flying US Air since then. Those people have no problem taking my money for flights but when the service is not performed they locate loopholes to keep my money.
To help keep me as a potential future customer, I would like the following:
REFUND my unused portion!
At the very least I would like a response from your company regarding this incident. Thank you for your time.