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Authorized Laptop Repair INC. - No Computer Over 3 Months

HP Lap Top, Pre Paid For Repair - Complaint
Review by safetymanray on 2012-03-08
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
COLUMBIA, SOUTH CAROLINA -- They had a ad in their flyer, they would repair any laptop for $79 and if the mother board is needed it's an additional $69.

OK, they wanted money up front and I paid them in full. They've had the laptop since 12/2/11 and every time they call they give me another story.

I asked for the laptop back and a refund of my money. They keep avoiding my request. I think this is a scam. I have put in a claim with BBB and nothing is happening. I've seen other complaints on this company.
Comments:2 Replies - Latest reply on 2012-03-08
Posted by MRM on 2012-03-08:
This is not right at all. Did you call the police since they are keeping your laptop.
Posted by Anonymous on 2012-03-08:
Normally a fool who says call the police - waste their time - is someone to ignore, but I think in this case, do it. They have stolen your machine. At the same time, file a small claims case.

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