GE Authorized Dealer won't fix/replace washer even though they can't get it to work
GE Washer Model WCVH6800J1WW - Complaint
PLATTEVILLE, WISCONSIN -- Purchased the GE model wcvh6800j1ww washer in September 2009 from a local appliance store. The washer was delivered and installed by the people from the appliance store. We have been trying to get this washer either repaired or replaced since the first time we used it! No matter what we do, the washer does not spin out properly. The spin cycle will begin, then it will stop, then it will start again, then it will stop and start again, then repeat, repeat, repeat......It will eventually manage to complete the spin cycle but it takes two to three HOURS for each load of laundry. We've tried all different combinations and amounts of clothing. It makes no difference. We've had the repair people from the appliance store here to try to get it fixed. They can not get the machine to work any better than we can, yet they just tell us that we are not loading the washer properly and there's nothing wrong with the washer. We've had front load washers previously and had no problems with using the washer for over ten years. I think we know how to use a front load washer. The problem is a lemon of a washer, not how we are using it but we can't get the appliance dealer, who is an authorized GE dealer and repair agency to take responsibility and do anything about a brand new washer that is A PIECE OF JUNK!!!!!