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Ford Motor Company/ Ford Credit Complaint - Ford Motor Company
Complaint
RENTON, WASHINGTON -- As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
To Whom It May Concern, We purchased a 2000 ZX3Ford Focus in Nov.99. It broke down after 1100 miles 3 weeks later.It went into the shop and broke down again in July of 2000 while in the process of relocating to florida. It went back into the shop for total of 45days altogether and we procedded with our move.The car was left here to be repaired and we told Ford we did not want the car any longer and left it at the dealer shop until they told us they would charge us storage fees so a family member picked it up.We fell behind in payments because we had to buy another car down there. Ford credit worked with us and defered some payments to help us out and 2 days before we were to start payment again, they repossessed the car without warning or the chance to buy it back and sold it, leaving us with the remaining balance of 8191.00. Are there any options left for us? We have spoken with a lawyer and they weren't sure if we had a good solid case to win, so we didn't hire the lawyer and made payment arrangments to pay it off. Any advice? Sincerely Yours
Quita Smith
As a resolution, I would like the following:
We figure it is way to late to get our money back, but we would like the balance forgiven and it fixed on our credit reports. They have their property and we do not feel should have to pay for something we don't have, especailly since someone else is now driving an unsafe car.
Please feel free to contact me if you would like more details regarding this incident.
To Whom It May Concern, We purchased a 2000 ZX3Ford Focus in Nov.99. It broke down after 1100 miles 3 weeks later.It went into the shop and broke down again in July of 2000 while in the process of relocating to florida. It went back into the shop for total of 45days altogether and we procedded with our move.The car was left here to be repaired and we told Ford we did not want the car any longer and left it at the dealer shop until they told us they would charge us storage fees so a family member picked it up.We fell behind in payments because we had to buy another car down there. Ford credit worked with us and defered some payments to help us out and 2 days before we were to start payment again, they repossessed the car without warning or the chance to buy it back and sold it, leaving us with the remaining balance of 8191.00. Are there any options left for us? We have spoken with a lawyer and they weren't sure if we had a good solid case to win, so we didn't hire the lawyer and made payment arrangments to pay it off. Any advice? Sincerely Yours
Quita Smith
As a resolution, I would like the following:
We figure it is way to late to get our money back, but we would like the balance forgiven and it fixed on our credit reports. They have their property and we do not feel should have to pay for something we don't have, especailly since someone else is now driving an unsafe car.
Please feel free to contact me if you would like more details regarding this incident.
Comments:
Posted by Anonymous on 2001-12-01:
The problem is that the vehicle is a 2000 Focus. I have had the same problems concerning my Focus and I want my money back on the vehicle, or at least some type of buy out on the vehicle.
Posted by shelby_mcelyea on 2003-10-19:
I fully agree with this customer mine had 5 miles on it and have ben dissatisfied with the focuses i was told insurance should take care of my wreck cause the air bages did not deploy and faulity seat belts and they want a 100.00 just to ck my steering out
also i had a hard ferk to left which sent me into ditchThe problem is that the vehicle is a 2000 Focus. I have had the same problems concerning my Focus and I want my money back on the vehicle, or at least some type of buy out on the vehicle.
also i had a hard ferk to left which sent me into ditchThe problem is that the vehicle is a 2000 Focus. I have had the same problems concerning my Focus and I want my money back on the vehicle, or at least some type of buy out on the vehicle.
Posted by Anonymous on 2003-12-24:
If either of you get any help please notify ty shelby_mcelyea@yahoo.com
Posted by duncanakerjr on 2004-01-28:
I had same exact experience, bought 97 Windstar van. transmission was going out, seats were falling apart, A/C at times wouldnt work, engine began to lose power. All the usual symptoms. After 1 yr. could get no help, Ford, lawyers, none. We had to just park this thing-1 yr. old, 30,000 miles and totally shot, ruined our credit, lost our downpayment, etc. etc. I am afraid of detroits autos. so many, many problems. A Honda now sits in my drive way.
Posted by Metal_or_Money on 2006-07-01:
I doubt this story has been presented accurately. The best way to avoid a respo and the resultant loss is to be sure you are NOT in default of the contract. Your Credit contract has nothing to do with the Purchase contract. Two different companies, two different agreements. Just get an extra job and pay off the balance and repair you credit by paying your debts ontime. Good luck with that.
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