Ford Motor Company/ Ford Credit Complaint - Ford Motor Company
RENTON, WASHINGTON -- As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
To Whom It May Concern, We purchased a 2000 ZX3Ford Focus in Nov.99. It broke down after 1100 miles 3 weeks later.It went into the shop and broke down again in July of 2000 while in the process of relocating to florida. It went back into the shop for total of 45days altogether and we procedded with our move.The car was left here to be repaired and we told Ford we did not want the car any longer and left it at the dealer shop until they told us they would charge us storage fees so a family member picked it up.We fell behind in payments because we had to buy another car down there. Ford credit worked with us and defered some payments to help us out and 2 days before we were to start payment again, they repossessed the car without warning or the chance to buy it back and sold it, leaving us with the remaining balance of 8191.00. Are there any options left for us? We have spoken with a lawyer and they weren't sure if we had a good solid case to win, so we didn't hire the lawyer and made payment arrangments to pay it off. Any advice? Sincerely Yours
As a resolution, I would like the following:
We figure it is way to late to get our money back, but we would like the balance forgiven and it fixed on our credit reports. They have their property and we do not feel should have to pay for something we don't have, especailly since someone else is now driving an unsafe car.
Please feel free to contact me if you would like more details regarding this incident.