Babies R Us - Delivery to my driveway only
Furniture - Complaint
TORONTO -- I have ordered some nursery furniture. I am told by the delivery company that they only deliver to my driveway or garage. They do not bring the furniture inside my house, rain, sleet or snow. When I phoned customer service they said they knew about this policy and that there's nothing they can do to help. Customer service supervisor also told me that she didn't know of a company that would bring it into my house. I then told her of at least five other furniture companies that not only bring it in but also some that will assemble it for you. I paid $115 for this delivery and I'm going to have to either pay friends or hope they will do it for out of courtesy to come and help me bring it inside. Also arrange that they come the same day as the furniture does in case it rains or snows. I am 9 months pregnant and cannot lift something this heavy. I have spent over $3000 dollars here and would never buy a high priced, delivered item from there again.