MR Direct - Terrible Customer Service

Missing Faucet - Complaint
Review by nawlins9 on 2012-03-13
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
TOLEDO, OHIO -- A part of my sink was missing, and I spoke with one representative (Rebecca) and two managers (Ashley and Drew) through a span of three weeks. In the end all they could tell me was that the product was sent out, and there is nothing else they could do-no replacement or refund. So I'm out of money and a product. BUYER BEWARE- I certainly won't buy anything from this company again.
Comments:1 Replies - Latest reply on 2012-03-14
Posted by Alain on 2012-03-14:
You might be interested in the website http://www.ohioattorneygeneral.gov/ConsumerComplaint.aspx/form=nav or give a call to the Ohio Attorney General's office at (614) 466-4986 for some assistance.

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