AT & T - Worst for Service
U Verse slow speed internet - Complaint
ATLANTA, GEORGIA -- OK so after logging 60+ hrs last year with AT & T wireless on not getting service and multiple dropped calls. I couldn't even make a call to 611 because I WOULD DROP A CALL sometimes it would take 4-5-6 sometimes 8 calls to get to someone before the call would drop. They had me spend another $150 on a "M-CELL" mini tower for my house. That worked but again costing me another $150. That tower ran off internet, LOL well when internet was slow ..I WOULD DROP CALL!!! I moved at the beginning of this year 2012 to another major metro city. ATLANTA kinda a slow market right? well I am still kicking myself in the ass, as I didn't get the point from last year and the horrible service and poor reception. I tried again... well I ordered U-Verse High Speed thinking it might be different. When they came to install the U-Verse the tech said I was about 5 house's from being in the "Range". but told me to wait and see what he could do and to hang tight. He came back and said it would work maybe maybe not we tried it and it did. He ran a test and it worked. Now the last few weeks I have been out of town on business and have not been at home using my internet, however last night I was on line and it was like I was in the 90's with dial up. I decided to run a speed test and it came back as. 30 Mbs and well that would be fine if I was paying for a half a meg. but I pay for 16.0 Mbs I am just fed up with AT&T and not wanting to go though what I went through last year I called up to cancel and missed my date for no penalty by about a week or so give or take a day or two. I can cancel for $450 .... we already pay roughly $250 monthly for our cell phones for last 8 years and simply put we will be switching our carriers of our cell phones as they expire as well. They knew I was outside their range and should have told me that it wasn't going to produce the speeds they promised and now I want to cancel they want to charge me. AT&T YOU HAVE LOST ME FOREVER I CANNOT WAIT TILL I GET RID OF ALL AT&T PRODUCTS COMPLETELY. I run a business and my customers are very important to me I VALUE their business. It appears I am just a number to you, and for that my money will now go elsewhere! I wish they allowed a "no star" rating, since they don't that is why they are 1 star.