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Cricket Mobile Wire Inc. - Extremely rude and unhelpful clerk for Cricket wireless

Cricket cell phone - Complaint
Review by gwenhugger on 2012-03-13
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
LAKESIDE, CALIFORNIA -- I wanted to file a complaint about the store clerk (not the owner) who was working at the Cricket Mobilewire Inc, store in Lakeside, CA.

This incident happened on Sunday afternoon on March 11, 2012. He was beyond rude!!! After overhearing what the clerk said and how he treated this poor woman who left in tears- I of course decided to not take my business there!

I overheard her asking for help, and he rudely snapped at her "YOU COME BACK EVERYDAY ASKING STUPID QUESTIONS!!!" she replied that she hadn't been in there for several weeks. She then added that some people have problems that do not show up on the outside...to which he replied "WELL YOU BETTER FIX YOUR PROBLEMS!!" She replied that she couldn't fix her problems.

She tried to ask him about helping her with a phone she purchased, to which he replied "My job isn't to help, it's to sell phones!!"

He also rudely told her "I can kick you out of here and you can never come back again!!"

I was so appalled at his "customer service" treatment of this older handicapped woman, that I could not let this rude worker get by with this type of behavior! Shame on him. He has no right working with the public, not treating a disabled senior citizen that way.
Comments:
Posted by clutzycook on 2012-03-13:
Perhaps you should let corporate know about this.

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Overall Rating:StarEmpty starEmpty starEmpty star