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Chase Bank -

Complaint
Review by mrs_collins_m on 2012-03-14
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CALIFORNIA -- I closed my account with chase bank because there was cash advanced electronically getting money out of my checking acct, without my consent, then I opened another account, yes I had signed documents for over drafts to be paid by chase, they didn't pay those checks but they charged me $ 34 each time, this business charged me also and they tried couple of times and chase charged me all this times as well as this bus. When I tried to closed my account chase CSR employee told me that it will take 48 to 72 hrs business days for this account to be closed, but if somebody makes any withdraw, it will open up the account again, so that means that I will have more NSF charges again, and this will make me pay them all together over $300 overcharges plus the other business charges. Can someone tell me what to do or who to talk to please?
Comments:
Posted by tnchuck100 on 2012-03-14:
I had a similar situation with Regions bank. They told me that ACH transactions would force an account open again for "an undisclosed period of time." Yes, there was a limit but they were not permitted to tell the customer what it is. Non-ACH transactions would be rejected after 30 days.

The banking industry is NOT customer friendly.
Posted by Slimjim on 2012-03-14:
Even if the account stays open due to activity, i don't understand why they can't offer you a simple permanent stop pay order on the entity trying to pull money, so they are unable to withdraw any further. In fact without consent, why aren't they revoking all the illegal ACH drafts.
Posted by traceylynn on 2012-03-14:
What company is pulling out the cash advance? Do they have proof they are allowed to pull it out? Did you get a cash advance? If you did not get a cash advance did someone steal your banking routing number and checking account number? I hope you get to the bottom of this soon, sounds like it is the cash advance store that is creating the problems
Posted by BigAl on 2012-03-14:
I think some critical information has been left out of this complaint.

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Chase Bank:
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