Microsoft Corporation - Xbox Live Scam
I recently bought a new Xbox-360 w/ Kinect for our family. After buying a 2nd cordless controller, games, etc...gaming gurus will agree that this is no chump change.
My son educated me on the versatility of the unit, i.e. live gaming with others on-line, Netflix, Facebook, Youtube, and a host of other really cool facets. The only requirement is an Xbox Live card. It's basically a prepaid card that allows you to access all the aforementioned features and many more.
We are a family of four. We all took turns creating our individual user accounts, and then entered the 25-digit pin from the Live card. Imagine our chagrin when we found out that it only covers one user, and not the entire gaming unit. You would think that a card activates the unit as a whole, but that couldn't be further from the truth.
My complaint isn't in false advertising or fine print, since I later found out that there are family packs available on the Live cards. Microsoft is in fact being upfront and honest, but it still doesn't "feel right". I have since read numerous complaints on various forums about the general disdain for this tactic. JMHO, but I think that there shouldn't be anything that charges for each individual account user profile on the system.
I found myself in the dilemma of classifying this as an informative or a complaint. I chose the latter because it just doesn't sit well with me as a consumer. Whether it's right or wrong, or regardless if I had known about it beforehand, it still just doesn't seem right.