Slumberland - Bait and Switch + Terrible Service

Mattress - Complaint
Review by crspong on 2012-03-14
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CLIVE, IOWA -- My daughter just called Slumberland in Clive, Iowa to inquire about a lower-end mattress and box springs. She was immediately told, in a very brusque voice that that model is a "Showroom" model and would have to speak to someone else. Whereupon she was immediately transferred to voice mail.

This place has always had a lousy reputation and it's good that a reputable place, Homemakers, is only a few blocks away.

Another friend of mine just remodeled his entire home and went to Slumberland for something, but much higher end, and got similar treatment.

Unfortunately this place isn't reputable and treats its potential customers poorly; it makes one wonder how they treat their customers after the sale.
Comments:2 Replies - Latest reply on 2012-03-14
Posted by Anonymous on 2012-03-14:
Where is the bait and switch?
Posted by BigAl on 2012-03-14:
I inferred from the author that when the daughter called she was asking about a specific item from an advertisement. She was told that that particular item was a showroom model.( floor sample I am assuming) However to be a bait and switch they would have to invite her to the store to purchase it and then pull the switch.

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