WARNING!! DO NOT book with TRAVELOCITY!
Flight + Hotel Package Deal - Complaint
I usually don't write reviews on random forums, but this recent incident is a must. I started planning my trip to Las Vegas, in January 2012, for March 2012 and I figured I would save more money, if I was to book a flight + hotel package. Great Idea! I decided to try Travelocity site and was successful with booking the flight and hotel package for a whopping $309 with taxes.
However!!! Travelocity has a NON-REFUND policy, or should I say one of those policies where you should read all the "fine-print" (terms, conditions, legal matters, etc) regarding to the only thing that Travelocity offer is that they can accredit your money to another trip but it has to be within 12 months of the day that you previously choosen and also the same location. What a horrible exception, right? In addition, I had to pay a total gross amount of $291.00 for changing my flight, to be two hours later, and also I had to contact the hotel directly to ask if there was another room available for a extra night (that I also had to pay a total of $372, for 1 extra night)?
I ended up paying a total gross amount of $663, which is double the amount that I paid Travelocity ($309). Travelocity is hoax. I had a more successful results in the past with Jetsetter and Kayak websites, which is a perfect lesson learned -- "if it's not broke, don't' fix it"..... Beware if you decide to use Travelocity!