Priceline - Read the small print.
Hotel stay - Complaint
Priceline is a total scam. DO NOT use this company! We had booked a hotel reservation, but due to 75 mph winds we won't be leaving Palm Desert on Sat., and have contacted our hotel to change the date of our arrival from the 17th to the 20th. No problem. Now I find out that Priceline won't let them change the dates. So, we've already paid for the 17th and now we have to pay for the 20th as well. The insurance I purchased won't cover this as there is no travel advisory against driving during the date we were to leave. There is a travel advisory, it just doesn't say "Don't Drive". It's not like I'm cancelling the reservation, just moving it to another date. From now on I will contact every hotel or airline directly. An expensive lesson has been learned today.