MIDAS IS HEINOUS
car repair - Complaint
LEXINGTON, KENTUCKY -- I went to get a brake job done. Told $150 on phone. Got there and of course there's more problems, new total is $320 (have to replace rotors, can't machine them down, bull crap bull crap bullcrap). I agree. 45 minutes later I have to get a new caliper (they broke it while changing brakes). Now its $530 dollars (180 bucks for a new caliper). I Google caliper and see its only $70. I ask if this is too expensive, am told no. I tell them I do not even have the money in my bank. I have to pay it or it can't be fixed and I can't leave. I forward money to bank account. 3.5 hours later and $450 more than I was expecting to pay I leave. 4 days later the caliper they installed wrong leaked all my brake fluid out. I almost wrecked. I can't imagine what could have happened to me or my daughters, or if my girlfriend had been driving (not that women aren't good drivers but she would not have known how to handle a car with no brakes). So after making me wait 3 hours longer than I should have, charged me over 400 bucks more than I should of, they put my personal life and property in danger and every single person on the road that I was around that day after I left work. The other customers while I was there all had something else wrong with their car they 'had to get fixed' (lady getting an oil change needed an alignment, lady getting oil change needed timing belt replaced, etc, anything they can say to charge more). After I told the guy I didn't have enough money initially to pay for it and had to borrow money just to pay them I tried to use a coupon I printed off their website and was told they couldn't take it. One of the worst experiences of my life,. After I had caliper replaced by another mechanic (for 60 bucks) I told them I wanted my money back on my old caliper?. They said they are in the retail business, not the wholesale business and that's why I was overcharged!. So their mentality is exactly this: CHARGE AS MUCH AS YOU CAN TO EVERY CUSTOMER REGARDLESS OF CIRCUMSTANCE;. That's how they make money'. No customer service, no customer care, their guarantee is a lie and a farce.. AVOID AT ALL COSTS!. Drive these creeps out of business.