CLEARWIRE - CLEAR - Clearly not the Friday Night Special
Internet Service - Complaint
MOSCOW, IDAHO -- We purchased Clearwire service as a backup wireless internet service and have used it for 7 years.
Occasionally we have had problems with Clearwire, but for the most part -- happy with it.
Several months ago, our service went out. After plugging, unplugging and checking everything; Clearwire sent us a new modem.
Again, on a Friday night, last Friday night to be specific...4 lights are on the modem, but "you can't connect to the internet." After exhaustive calls to the tech center; one of them decided it was our modem again and sent us a new one.
One week later it's Friday night again and we have 5 lights on our new refurbished modem and "you can't connect to the internet."
After contacting tech support via live chat -- I politely and firmly disconnected.
Apparently Clearwire wireless can't fix their problems and I need to find a reliable service that I can use for a backup internet service.
That's my Clearwire story. Is anyone else experiencing this problem?