Florist Express - 4 Days Later And No Flowers... Never Order From Them

Sending Flowers - Complaint

Review by redme83 on 2012-03-17

Rating:

AUSTIN, TEXAS -- I place an order on on March /16/ 12, I pick them because web page says "deliver the same day", they call me almost at 6pm that day, to tell me they won't be able to do it, they promised an upgrade and that they will be there next day morning at the very first hr, this is next day the 16th at 4pm, and nothing, I called and they said the store was closed and that they will be delivered until Monday, I mean really? It was for an anniversary four days later which... I'm still questioning if they will be there on Monday, that's so unprofessional and not right this "same day delivery" its just a lye. they told me they will call to say sorry, which its just no useful at all plus.. it was a surprise they totally ruin it.