Travelocity - Change Your Trip After You Book
I booked a trip to Cancun January 8 2012 with Direct Air fare. I received a email from Travelocity in March that my air flight was changed from a direct flight to a 4 hr delay in going to Cancun to a 6 hour delay in returning.
It seems they never made my flight reservations when I booked but waited till the direct flight I was supposed to get was booked up. They told me I would get all my money back, refunded half now I have to wait 6-8 wks for the rest. They put the total charge on my credit card, Why can't they refund the total charge? Incidentally,I re booked my trip Thu apple and was able to get a direct flight 1 day later, which Travelocity told me was booked up also not true