Ashley Furniture - This company is nothing but Scammers!!!
Salesmen and delivery service - Complaint
WEBSTER, TEXAS -- When we walked into Ashley furniture, they had a promotion going on where you could enter your name to be pulled in for a drawing for a giftcard there. It was noon and the lady said the drawing was at 1. Well we walked around the store for an hour, where we were nagged by every sales person working on commission to buy this and that. One o clock came around and I asked the lady if they were going to do the drawing, she said no it was at 2.... What a SCAM! They tell everyone that comes in that the drawing is 30-45 minutes after they arrive so that people are more likely to stay and look around. And that's not the first time Ashley pissed me off, about 6 months earlier they delivered a couch to our house and when they put it together, they BROKE it!!! ( not to mention the couch was not wrapped in plastic and had the sweat of the delivery men all over it!) the delivery guys would not take the couch back down to there truck, and when we called Ashley to tell them the couch was broken they said they would send somebody to fix it in a couple of week ...... Excuse me, the couch was 900$ and all you could do is send somebody to fix it?!?! I bought a NEW couch and I expect a new couch to be delivered.... NEVER BUY FROM THIS OVERPRICED STORE....HORRIBLE HORRIBLE HORRIBLE EXPERIENCE!!