Best Buy - Rethink Your Purchase
42 Inch LCD LG - Complaint
YOU NEED TO KNOW. Purchased a 42 inch LG flat screen from Best Buy Feb 6th 2012. Three weeks later I noticed a 45 degree shadow in each of the lower corners of the screen. I called the Geek Squad and made a service appointment. No one showed up or called. The next day went by and not a word. So I called again, this time I was put on hold 15 minutes and a second appointment was made to inspect my new set.
After the inspection was done at my home in broken English it was explained to I need a New LCD screen. To me the means replace the TV!! Two weeks from now I may get my new set fixed; Best Buy the Geek Squad and the service department sucks