Vons - Bait & Switch
Corned Beef special - Complaint
RANCHO BERNARDO, CALIFORNIA, CALIFORNIA -- Von's constantly runs bait and switch ads for specials and fake two for the price of one promotions.
Even on St. Patrick's Day they were still running radio ads claiming to sell corned beef for $1.27 a pound despite having run out in our local store 2 days earlier. Yet the sign for the sale priced corned beef was still there. Not realizing this I selected a piece and headed to the cashier. That piece, which was right in front of the sign saying it was on special rang up at $3.99 a pound ($14.44) which I then rejected. When I complained TO the cashier, he stated yeah we ran out a long time ago. OK WHY IS THE SIGN STILL THERE; WHY DOES VON'S DELIBERATELY UNDER ORDER A SALE ITEM? Leaving the store frustrated I decided this is the last visit to Von's and this is not the first time I have experienced this sort of thing there. VON'S has no respect for their customers; they don't care because its all about the bottom line with them.
And who needs Von's? Target now has a great stock of grocery item priced
10-20% lower than Von's. All items are clearly marked, they don't have fake sales and they don't try to trick you.
One only needs shop Costco to realize how most items in Von's are packaged in tiny pack-sizes with a massive 300-400% mark-up, yet they endless scheme to fatten their bottom line with marketing gimmicks while they anger and disrespect their customers all along claiming to have the lowest prices.
Von's needs to take a page from JC Penney who recently stopped all the customer manipulation and sells their goods everyday at their lowest price, no games, no misleading signage, no fake sales. Everything they do makes yo mistrust Von's when you shop one day and the beer is $15.95 for a 12 pack and the very next it is $11.95.