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Sudden Service - Poor Management

Expired Product and Molded Cheese - Complaint
Review by darleneweishaup on 2012-03-18
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
OAK GROVE, KENTUCKY -- This sudden service is poorly managed. The store manager does not check the product on a regular basis and therefore there are products that is on the shelves that are expired and are purchased by the customers. The store manager thinks that the cashier should be the one that checks the product. Also, this store receives a truck delivery on Mondays around ten am and the truck will still be sitting there when the night cashier comes it. The cooler product will still be sitting on the floor spoiling.

There has been many occasions that customers have brought products back cause it was expires such as milk and fruit juices. Also, the pizzas that are sold there are suppose to be remade every four hours and they are not made every four hours. Sometimes pizza's sit there for more than six hours. Myself and another cashier found a bag of molded cheese that was used to make pizza's with and no telling how long it was expired or being used. It was later discarded.

I have found candy bars and beef sticks that were expired and were discarded. The problem with this store is that the manager believes that smoking cigarettes and sitting in the office is more important than running a proficient store. Also, the store manager is so lazy that she will sit in the office and in the event that the cashier has to use the restroom they will either hold it or run in between customers. In my opinion, she needs to be terminated cause apparently she is not there to run a business but smoke cigarette's and sit in the office. I will not purchase nothing at this store and would not recommend this store to anyone.
Comments:1 Replies - Latest reply on 2012-03-20
Posted by Alain on 2012-03-20:
If there is a problem here with food products being spoiled or out of date, you can report it to the Christian County Health Department at (270) 887-4160.

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