Honda Complaint - repair or replacement of air conditioner
WATERTOWN, NEW YORK -- On 09/07/01 I took my 1995 Honda Accord EX to V.M.PAOLOZZI IMPORTS,Inc(DRUM HONDA,Watertown,NY) to have the wheel bearings repaired.At that time I discovered that there was a recall on the air conditioning condenser (SB A96-010)for my make and model of car, so I had DRUM HONDA do the replacement. After replacing the condenser I was informed that the following items were bad due to the faulty condenser:bad compressor, bad clutch, bad coil and new pressure switch needed. I never received a recall notice for the faulty condensor and therefore don't feel I should have to make the additiional repairs at my own expense.Over the years I have been very satisfied with my HONDA and have enjoyed a fairly problem free vehicle up until now. One reason I may not have received the recall notice is because I'm in the military and constantly moving from one duty station or location to another.
To help keep me as a potential future customer, I would like the following:
Sir, I would greatly appreciate if you could approve these repairs for my vehicle so that I may continue to enjoy many more air conditioned miles in my car.
At the very least I would like a response from your company regarding this incident. Thank you for your time.