Promotora PVG Gold Crown Resort - Promotora PVG and Gold Crown Resorts Scam
TimeShare membership - Complaint
OVIEDO, FLORIDA -- I was coerced into buying a membership to GCR when I was at Paradise Village through Promotora PVG. They said it would be a 90 minute consultation and six hours later they still would not let us leave and were not allowing us to talk to our children in the Kids Club. We reluctantly bought to get out of there. Yes, it sounds nuts but if you had been there you would have felt the stress and pressure as well. Once I checked the site and saw that they lied about the resorts etc... that were available I went back to the sales representative and he voided the contract. They are now refusing to honor that void and have kept the $2998.00 they charged to my card. I have tried to work the problem through AMEX to no avail. I then went to the BBB. The funny thing is that Promotora responded to my complaint even though I filed against GCR. GCR has suspended my membership until I withdraw the complaint and say I filed it fraudulently since they are not the same company as Promotora. If they are not affiliated then how could Promotora respond to a BBB complaint against GCR. Promotora sent an email to GCR to re-instate my membership immediately and GCR still has not done it. This has been going on for over four months. They have lied about voiding my contract, they have lied about the resorts in GCR and have now denied me access to my supposed membership. They have just taken my $2998 and provided nothing in return. I hope this helps at least one person to not go to their time share scam of a presentation.