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BB&T - Online Banking Help

Bill Pay - Compliment
Review by hvt1998 on 2012-03-20
Rating: StarStarStarStarStar
I had an issue where some payments I made online apparently went to the wrong bank, since I didn't enter all the digits in the account number. I called up and spoke to Vicky with the online banking department and it was all fixed within like 10 minutes. She even faxed me a confirmation and called me right back to confirm. I have never been so pleased with a bank taking my money seriously! Awesome service.
Comments:
Posted by Alain on 2012-03-22:
It's always a nice surprise to see a compliment about a bank these days!

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