Lowes - This Is How They Want to Be Seen
SEABROOK, NEW HAMPSHIRE -- So I was at your store the other day and was looking for some plumbing parts. so I proceeded to walk up to one of your employees and ask him if she had a 2in PVC connector. And she had not a CLUE on what I was talking about so she tells me to wait and she will be right back. So as I'm looking for what I need another employee comes over while on the cell phone tells whoever it is on the phone to and I quote "yo hold on some retard needs help" then says to me can I help you. I was BS. and after all that HE couldn't find the part either so he walked away. Now were 2 for 2 with Customer service.
So after a few minutes I found what I was looking for it by MYSELF since 2 of your employees were clueless on, let alone what the part was but they lack the training to even show me were to find someone that could help you. So after I found the part I start walking to the register there's the original girl who said she would be right back standing there talking and laughing with some of her friends about were they were going DRINKING that night. I found that to be HIGHLY UNPROFESSIONAL. And know there's people out here struggling to feed there families and ppl who are way more competent than what I saw there the other day. and you guys don't give them the time of day.
You would rather higher teenagers who don't have a clue or who has never worked in a trade before in there life and that's who you have representing your products. I will say this the Seabrook NH store needs a complete make over as far as personnel.