Quest Diagnostics - Your health information with QUEST is not confidential!
Stool diagnostic - Complaint
WEST HILLS, CALIFORNIA -- We used QUEST to do a Stool test for our son as we are concerned about is diarrhea.
After a week of not hearing from QUEST, our son is well and fully recovered. We are then contacted by the health department telling us we must give further school samples to them for testing as they had concerns about the test results done by Qwest.
The health department also called our kids school to tell them they both are not allowed to go to school until the approved by the health department.
We never authorized QUEST to share the test results with anybody nor were we told that they could share the test results with anyone other than us or our family doctor.
And I We have our own doctor we thought that we deal with regarding our kids health. Since dealing with QUEST our kids cannot go to school and we have to take days off work to deal with health departments issues.