Travelers Insurance - Pick the right insurer
Roof replacement after hail damage
GREENVILLE, SOUTH CAROLINA -- When hail damaged our roof, I did not respond to roofers walking the streets to churn up business, but rather waited for a reliable expert to inspect our damage. Confirming it was hail, we contacted Travelers Insurance, my carrier, and they responded promptly, professionally, and honestly in every way. They agreed and paid the claim very quickly, to our complete satisfaction. At the same time, a friend suffered a bit more hail damage than we, and she followed the same process, howbeit hers was not Travelers Insurance. Her company nit-picked the fine print of her policy (she didn't have damage on EVERY face of her roof) to deny her claim. What good is insurance if you choose a company that searches for ways to deny legitimate claims? I'm glad we have Travelers.