Old Republic Home Warranty - Old Republic Will Rip You Off Then Drop You
CHARLOTTE, NORTH CAROLINA -- We bought a new house and our realtor recommended Old Republic. We ended up having to call them for 3 things that went wrong with our house. All 3 times we had to call multiple times because they took so long getting people out. Then once the service provider came out they would just assess the situation and then we had to wait at least 3, usually more like 7 days for OR to send THEIR PARTS for the repair folks to use.
When your AC is out in the summer and its over a 100 and you have a pregnant wife, waiting 2 weeks to get your AC fixed because they want to save 50 cents on a part is pretty poor customer service. They also once sent a service guy who showed up with a hole in the crotch of his pants, who also tried to rip us off at the service call, then tried to double bill us months later. We had to prove to OR that we paid him, which we did. Our reward: they sent us a letter saying that due to high costs or other circumstances we couldn't renew our policy. Translation: they would rather take your money and not have to do anything. Terrible service, terrible company. I WOULD AVOID OLD REPUBLIC HOME WARRANTY.