Sterns And Foster - Inferior Quality
PALMDALE, CALIFORNIA -- Bought a Sterns and Foster Hearthstone queen mattress about 9 mos ago. What a mistake. Paid $1300 for this mattress that now sags so bad in the middle that you feel like you're rolling down hill. Now Sterns and Foster wants me to go through the dealer. I'll do that but if you're the manufacturer would you not like to hear what customers are saying about your product?
There was a time when I couldn't afford to spend this kind of money for a mattress and I remember a cheap $300 mattress that went 5 yrs before I noticed a sag in the middle. I will never buy this name brand again and as far as customer service is concerned..........WHAT A JOKE; buyer beware!!!!!!!