Empire Today Flooring - Bad Business Practices
Laminate Flooring - Complaint
PHILADELPHIA, PENNSYLVANIA -- After seeing commercials from Empire Today Flooring, we decided to take advantage of the free home estimate. The ads said that you purchase one room of flooring and get two free. Not so!! The salesman came to our home and immediately tried to sell us the most expensive flooring he had saying that we would be better off. We explained that we had three more appointments scheduled with other companies and were just beginning to shop around. He then became very nasty. Insulting our style of home, ie. didn't like the way the roof was pitched, the porch steps...too high for him. He even insulted family pictures. He wrote up a contract and told us we had to sign it to receive the discounts, my husband did so when I left the room. I asked for the $100.oo check back and he said the cmpany would send it when we cancelled it. I have filed a complaint with Empire, and was promised "priority "call back, but have not gotten a call back.