AAA northern CA,NV and Utah - Watch out for AAA claims Dept
water damage to my home - Complaint
????????????, COLORADO -- In December 2011 I had my upstairs water valve on my shower start leaking when I was on vacation. When I got home I walked into a mess. I had had a water loss 4 years before when my refrigerators water line broke and thought I knew the routine. Was I ever wrong. When I called to report it the adjuster who took the claim was hurried. They told me when the water
medigation company comes to my house I had to pay them 2500.00 my deductible. I thought wow, before any work starts. I did it because from experience I knew the whole thing would be over that. In a week an adjuster showed up by themselves. Last time a contractor came. Besides the adjuster not being professional, in speech and dress, they did not know what the hell they were doing. The bid they wrote was for 2600.00 plus some change. I thought my god they can not put my house back together for this. Then to add insult to injury the person who wrote it was not even the person I had to deal with. I had to deal with a lsady in Colorado who was very very rude and argumentive, So I called the contractor who worked on my home 4 years ago who they sent out. He re wrote the bid and it was over 10,000.00. I then went and got another estimate that was 12500.00. I asked the guy from 4 years ago what was going on and he told me they were not using their contractors anymore and in fact since September he had only been on 2 claims for them. Now the job is complete and I now wait for the depreiation from these guys. Today I called the insurance commission and they told me they should have paid me witthin thirty days after it was done...it is against the law not to. It has been almost 60 days.
I insure my 55 rental through all state and State Farm. Let me tell you, these guys still have their contractors come with them and if you have a signed contract they do not depreciate. Hail to State Farm and All State and AAA you have gone down the toilet. If you have AAA, re evaluate and change if you want descent service in a time of need.