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Feather River Doors - Terrible Customer Service
frosted privacy door - Complaint
Review by breanne.liscinsky on 2012-03-27
Rating: 
We purchased the privacy door at Home Depot. However, the privacy door is not meeting our needs. It is entirely too visible into the bathroom. We had emeailed the company to determine if it would be private enough and their response convinced us it would. We had even measured out to 8" as noted below prior to purchasing. We have had to purchase a frosting "wallpaper" for $52 from wallpaperforwindows.com to increase the privacy. We requested a credit from Feather River Doors and they will not respond to our emails. Horrible customer service and resulting in terrible online reviews.
Company Response:
Hi, This is Bobbi from Feather River Door Customer Service. We’re sorry to hear about your experience and would like to work with you to resolve this issue. Please contact us at email@featherriverdoor.com. We hope to hear from you.
Comments:
Posted by Skye on 2012-03-27:
Was the door non-returnable?
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