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Frontier Communications - Terrible service
Phone & internet - Complaint
Review by dmessner44333 on 2012-03-28
Rating: 
AKRON, OHIO -- Services were originally provided by Verizon but then Frontier took over and the problems started.
Home phone worked fine but cost more than advertised. Internet was slow and intermittent. Repeated calls yielded no improvement.
Website constantly not working. Bill pay would be offline for weeks at a time.
Worst company ever. Overcharged me, did not disconnect when requested and sent me an additional bill. I've been trying to pay the final bill for almost a month and they keep bouncing me around.
Run!
Home phone worked fine but cost more than advertised. Internet was slow and intermittent. Repeated calls yielded no improvement.
Website constantly not working. Bill pay would be offline for weeks at a time.
Worst company ever. Overcharged me, did not disconnect when requested and sent me an additional bill. I've been trying to pay the final bill for almost a month and they keep bouncing me around.
Run!
Comments:
Posted by Venice09 on 2012-03-28:
We use Frontier for phone and internet and have no problems with the service, but we were never Verizon users. The complaints I've read seem to be from former Verizon customers. I wonder if there's a connection.
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