Hometown celebrations - Total scam

Cupcake decorations - Complaint
Review by Really!! on 2012-03-29
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
I ordered Wolverine cupcake rings on March 17, 2012. After week 1 I tried to contact this company to no avail. The phone had an answering machine simply giving the business hours. I Email three times in the next few days, asking for a tracking number, and finally received an email with no tracking number, no date, just says SHIPPED!! I paid for priority mail. Well, today after 2 weeks (priority???) I received the package and the order is wrong. I looked at the label and it was just sent on March 27. I need them for Sunday, so now I am frantically looking on line for a replacement. I will have to overnight, the order. I wish I had seen these reviews first, I never would have ordered from them. I will be contacting PAYPAL, and issuing a complaint also.
Comments:1 Replies - Latest reply on 2012-03-31
Posted by Alain on 2012-03-31:
You're right about the poor reviews. I just took a quick glance around and Hometown has a lot of them. We have a local party store that has many similar items that hometown carries and works pretty well for us. You may have a local merchant that would serve you better, as well.

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